Privacy Policy

We collect information you provide directly, such as when you request eSIM comparisons, subscribe to our newsletter, or contact our support team. This includes your email address, travel dates, device information, and communication preferences. We also automatically collect technical data like IP address, browser type, device identifiers, and usage patterns to improve our service and provide personalized eSIM recommendations. When you interact with our Singapore carrier comparison tools, we collect data about your plan preferences, coverage requirements, and selected options to enhance our recommendations and platform functionality.

Your personal information is used to provide personalized Singapore eSIM recommendations, send you relevant carrier updates and promotional offers, improve our comparison platform functionality, and provide customer support. We analyze usage patterns to enhance our tariff comparison accuracy and identify the most popular eSIM plans among travelers. Your data helps us negotiate better deals with carriers like Simba and other Singapore providers. We may use your information to send important service updates, security notifications, and platform improvements that enhance your eSIM selection experience.

Your personal data is stored on secure servers located in Singapore and other jurisdictions with adequate data protection laws. We implement industry-standard security measures including encryption, access controls, and regular security audits. Personal information is retained only as long as necessary to provide our services, comply with legal obligations, and maintain our eSIM comparison database accuracy. You can request data deletion at any time, subject to legal retention requirements. We regularly review and update our data storage practices to ensure maximum security and compliance with evolving privacy regulations.

You have the right to access, correct, or delete your personal information at any time by contacting us. You can opt-out of marketing communications while still receiving essential service updates about your eSIM selections. You have the right to data portability, allowing you to receive your data in a structured format or transfer it to another service. You can object to certain data processing activities and request restrictions on how we use your information. We will respond to all rights requests within 30 days and provide clear information about any actions taken regarding your personal data.

We work with trusted partners including Singapore mobile carriers, payment processors, analytics providers, and customer support platforms to deliver our eSIM comparison services. These partners may have access to limited personal information necessary to provide their services, but they are contractually bound to protect your data and use it only for specified purposes. We do not sell your personal information to third parties. When you purchase an eSIM through our platform, you will be subject to the carrier's own privacy policy in addition to ours. We regularly audit our partners to ensure they maintain appropriate data protection standards.

We employ comprehensive security measures to protect your personal information including SSL encryption for data transmission, secure database storage with access controls, regular security assessments and penetration testing, employee training on data protection practices, and incident response procedures. While we strive to protect your information, no internet transmission is completely secure. We recommend you take precautions when sharing sensitive information online and contact us immediately if you suspect any unauthorized access to your account or personal data related to our eSIM comparison services.

Our Singapore eSIM comparison platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. Parents and guardians who believe their child has provided personal information to us should contact us immediately. For users between 13 and 18, we recommend parental guidance when using our services and making eSIM purchasing decisions.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes through email, platform notifications, or prominent notices on our website. The updated policy will include the revision date and a summary of key changes. Your continued use of our Singapore eSIM comparison services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your personal information and any changes to our data handling practices.